Effective Date: May 15, 2025
At Ocean Front RV Resort (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a reservation, or stay with us.
Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
We may collect and process the following types of information:
a. Personal Information
- Name, address, phone number, and email address
- Payment information (e.g., credit card number, billing address)
- Government-issued ID (for verification, if applicable)
- Vehicle or RV information (if relevant to your stay)
b. Non-Personal Information
- IP address
- Browser type and version
- Usage data (pages visited, links clicked, time spent on the site)
- Device information
c. Information from Third Parties
If you book your stay through a third-party service (such as Airbnb, Booking.com, etc.), we may receive certain information about you from them as part of the reservation process.
2. How We Use Your Information
We use the information we collect to:
- Process and manage reservations
- Communicate with you about your stay
- Provide customer service and respond to inquiries
- Improve our website and services
- Ensure safety and security at our resort
- Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal data. We may share your information with:
- Service Providers who help us operate the resort or website (e.g., payment processors, reservation systems)
- Law Enforcement or Government Agencies when required to comply with legal obligations
- Successors in the event of a merger, acquisition, or sale of all or part of our business
4. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no system can be guaranteed 100% secure.
5. Your Choices
You may:
- Update or correct your personal information by contacting us
- Opt out of receiving promotional emails (we may still send transactional or service-related messages)
- Request deletion of your information (subject to legal retention requirements)
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience and gather analytics. You can manage your cookie preferences through your browser settings.
7. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
8. Links to Third-Party Sites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before submitting personal information.
9. SMS Privacy Policy
We will not share or sell subscriber information with 3rd parties for their direct marketing purposes. No mobile information will be shared with 3rd parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any 3rd parties. By selecting the Check Box on The Bookings Check Out Page Guests Agree to Receive Marketing SMS. Guests may receive an SMS before/during/after their stay with us. Reply STOP to Opt-Out. Standard message and data rates may apply.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top. We encourage you to review the policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Ocean Front RV Resort, LLC
919 County Road 313, Kermit, TX 79745